Overview
Connect the AccessGuard recover/reset flow to the website and configured delivery provider.
Prerequisites
Permissions required
Steps (4)
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1
Call recovery
Submit the customer identifier through identity.recover or the site Bridge helper.
Tips
Validation
Success criteria
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2
Deliver reset state
Allow AccessGuard to create the recovery state and send the customer notification through the configured provider.
Tips
Validation
Success criteria
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3
Submit the new password
Call identity.reset with the recovery proof and a password that satisfies AccessGuard policy.
Tips
Validation
Success criteria
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4
Verify security state
Confirm password-change/session behavior and related audit/security notification state.
Tips
Validation
Success criteria
About this guide
AccessGuard centralizes workspace authentication and customer identity. External websites can use the signed Bridge v2 proxy and JavaScript SDK for registration, login, verification, recovery, token refresh, profile management, protected media, and notification inbox operations.
Inside the workspace, AccessGuard owns users, sessions, verified identities, customer profiles, communication preferences and consent, approval state, KYC documents, risk flags, notification state, audience segments, application operation grants, delegation policies, and trusted context actions. Canonical capabilities are available through Handler and RCP, with selected operations available through Bridge v2.
Configured providers handle downstream delivery and human work: email, SMS, WhatsApp, voice, push, and case/problem operations can be delegated while AccessGuard preserves the identity, authorization, provenance, and customer-policy record.