Overview
Stand up a chat assistant that stores searchable history, supports ratings, and forks conversations for experiments.
Problem
Teams use scattered chatbots without history, governance, or shared snippets; knowledge repeats and quality drifts.
Solution
AI Hub’s Chat API persists conversations in SQLite (FTS5), enables 👍/👎 ratings, reusable snippets, and forked threads, all permission-gated.
How it works
Create a conversation, add messages, and search across prior threads with previews. Ratings feed quality signals. Forks let you explore alternative prompts without losing context.
Who is this for
Support
Product & Engineering
Ops / Enablement
Expected outcomes
- Reduced duplicate questions and faster answers
- Higher response quality via ratings and snippets
Key metrics
Avg time to answer internal Qs
Baseline
15 minutes
Target
3 minutes
Helpful rating share
Baseline
60 %
Target
90 %
Gallery
Downloads & templates
Case studies
Ops team boosts first-contact resolution
Searchable chat history cut repeat questions by 52%.
SaaS Mid-market EMEA
Security impact
- Prompts and assistant replies; no consumer PII by default · PII: none
Compliance
- GDPR (no personal data by default)
- SOC2 (audit & access controls)
Availability & next steps
Free
Pro
Enterprise