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Channels — Team & Project Messaging with Threads, Files, and Guardrails | Velaxe

Channels

Use threads to keep channels tidy

Reply-in-thread, pin/promote, and mention stakeholders without flooding the main channel.

7 min Beginner All members Updated Aug 2, 2025
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Thread drawer

Overview

Reply-in-thread, pin/promote, and mention stakeholders without flooding the main channel.

Prerequisites

None.

Permissions required

Threads.write

Steps (3)

Estimated: 7 min
  1. 1

    Reply in a thread

    Member 2 min Back to top

    Hover a message → **Reply**. The thread opens on the right; type your response and optional summary.

    Tips

    —

    Validation

    —

    Success criteria

    —

  2. 2

    Pin or promote

    Moderator/Owner 2 min Back to top

    In the thread header, click **⋯ → Pin** to keep it handy or **Promote to channel** for key decisions.

    Tips

    —

    Validation

    • Pinned thread shows a badge on the root message.

    Success criteria

    —

  3. 3

    Mention responsibly

    Member 3 min Back to top

    Use `@here` sparingly; prefer tagging specific roles or owners. Add a one-line context in the thread to reduce noise.

    Tips

    —

    Validation

    —

    Success criteria

    • Main channel scroll remains concise; thread contains the discussion.

About this guide

Channels keeps work visible and searchable. Use public or private rooms, keep side conversations contained in threads, and attach files through File-Vault with previews and expiring links. Pin a living Canvas to each channel for runbooks or briefs.

With one click, convert an important thread into an Agent Desk ticket, route tasks into ActionDesk, and log every key moment to Chronicle. Moderation, DLP, retention and legal hold are workspace-level guardrails. Optional AI summaries help teams catch up quickly.