Overview
Add any standards-compliant IMAP/SMTP account, test inbound/outbound separately, and start syncing.
Prerequisites
- Mailbox credentials (IMAP & SMTP), server hostnames, and ports
- App-specific password or IP allowlisting if required by provider
Permissions required
Downloads & Templates
Steps (4)
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1
Open Accounts
Settings → Accounts → **Add IMAP/SMTP**.
Tips
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Validation
- “Add IMAP/SMTP” dialog is visible.
Success criteria
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2
Test inbound (IMAP)
Enter IMAP host/port/username/password (or OAuth if offered). Click **Test IMAP**.
Tips
- Prefer TLS/SSL ports with strict cert validation.
Validation
- Status shows **Connected** and folders are listed.
Success criteria
- IMAP cursor created for INBOX.
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3
Test outbound (SMTP)
Enter SMTP host/port/username/password. Click **Test SMTP** and send yourself a test email.
Tips
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Validation
- Test message delivered and appears in Sent.
Success criteria
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4
Save & start sync
Save account. Choose folders to sync and cadence (e.g., every 5–15 minutes).
Tips
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Validation
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Success criteria
- Recent emails appear in Inbox within the next poll.
About this guide
MailBridge centralizes business email inside your Velaxe workspace. Connect IMAP/SMTP accounts (including OAuth providers) and the background poller ingests folders, flags, bodies, and attachments with safe throttles. Compose drafts with uploads, send immediately, or enqueue to the bulk sender with pacing and retry policies.
A hardened, timestamped HMAC bridge lets external apps request account suggestions or send mail via signed requests—no CORS headaches. Connections include scopes, IP allowlists, and rotating secrets with audit logs and analytics.
Verification tools probe domains/MX/SMTP and cache outcomes to reduce bounces. Events integrate with workflows and AI responses so teams can automate follow-ups and logging into CRM/Chronicle.