Overview
Create a news record, add metadata and media, route it through approval, and publish immediately or through the publication schedule.
Prerequisites
- Content management permission
- Configured secure-file provider when file-backed media is used
Permissions required
Steps (5)
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1
Open Content or News and choose Create news
Open Content or News and choose Create news.
Tips
- Use a clear title, summary and body because the same record can appear in multiple placements.
Validation
Success criteria
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2
Add categories, tags, call-to-action fields, visibility, related references and placements
Add categories, tags, call-to-action fields, visibility, related references and placements.
Tips
Validation
- The saved draft shows the selected metadata and placement count.
Success criteria
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3
Add cover media or attachments through the configured secure-file provider
Add cover media or attachments through the configured secure-file provider.
Tips
Validation
Success criteria
-
4
Submit the article into its configured approval workflow
Submit the article into its configured approval workflow.
Tips
Validation
Success criteria
- An approval request and ordered approval steps are visible.
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5
After approval, publish now or create a publication schedule
After approval, publish now or create a publication schedule.
Tips
Validation
Success criteria
- The article becomes published at the selected time and can be returned by authorized content/feed capabilities.
About this guide
EngagementHub gives workspace teams one governed system for news, announcements, events, promotions and coordinated campaigns. Content shares a common publishing model for titles, summaries, bodies, categories, tags, calls to action, media references, attachments, visibility, placements, related records, versions and publication state.
Editorial work moves through configurable review and approval steps before immediate or scheduled publication. The publication engine maintains schedules, expiry, feed indexing and per-viewer feed state. Events add occurrences, registration windows, capacity, waitlists, attendance, reminders and feedback. Promotions add codes, claims and claim lifecycle records. Campaigns add goals, channels, assets, stages, runs and measurable outcomes.
Audience targeting is provider-driven. EngagementHub discovers applications that advertise the audience-provider contract, loads catalogues and categories, establishes least-privilege provider access, and freezes returned members into reproducible snapshots. Secure media is delegated to the configured file-storage provider, while queued communication requests are handed to the configured notification-routing provider.
For application interoperability, EngagementHub exposes a canonical capability runtime across Handler, RCP and Bridge v2, implements the eight-operation ContextResolver contract, publishes domain events through the platform EventBus, consumes trusted project-reference and email-delivery events, and supports signed outbound webhooks with retries and delivery logs.