Velaxe
FlowForge — Workflow Engine & Automation Studio for Velaxe | Triggers • Logic • Actions

FlowForge

Build long-running flows with waits & timeouts

Pause for callbacks, resume on events, and handle expirations.

18 min Intermediate Developers, Ops Updated Sep 19, 2025
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Overview

Pause for callbacks, resume on events, and handle expirations.

Prerequisites

None.

Permissions required

No special permissions.

Steps (3)

Estimated: 18 min
  1. 1

    Insert Wait for Event

    Developer 6 min Back to top

    Use **Wait for Event** keyed by correlation id (e.g., ticket.id).

    Tips

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    Validation

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    Success criteria

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  2. 2

    Define timeout branch

    Ops 6 min Back to top

    Set a 24h timeout to escalate if callback never arrives.

    Tips

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    Validation

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    Success criteria

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  3. 3

    Resume on webhook

    Developer 6 min Back to top

    Send the correlation id with outbound request; resume when inbound webhook arrives.

    Tips

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    Validation

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    Success criteria

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About this guide

FlowForge is a no-code/low-code automation studio for the entire Velaxe workspace. Start from events like new tickets, chat handoffs, missed calls, payment failures, file uploads, cron schedules, or signed webhooks. Add conditions, transforms, and iterators, then run actions across Agent Desk, LiveConnect, PulseGate, VoiceLink, Chronicle, ActionDesk, PayStream, SecureStore, InsightLake, ProductCatalog, and popular third‑party apps.

Designed for reliability and safety, FlowForge ships with idempotent execution, retries with backoff, rate limits, approvals for sensitive steps, environments (Dev/Staging/Prod), rollouts, and detailed run logs. Metrics are exposed via Prometheus so SREs can set SLOs and alerts.