Velaxe
FlowForge — Workflow Engine & Automation Studio for Velaxe | Triggers • Logic • Actions

FlowForge

Send Slack alerts with buttons for acknowledge/resolve

Post rich blocks to channels and handle interactive callbacks.

11 min Beginner Team Lead, Support Updated Sep 19, 2025
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Overview

Post rich blocks to channels and handle interactive callbacks.

Prerequisites

None.

Permissions required

connections:write flows:write

Steps (3)

Estimated: 11 min
  1. 1

    Connect Slack

    Ops Admin 3 min Back to top

    Integrations → Slack → Connect workspace and authorize scopes.

    Tips

    —

    Validation

    —

    Success criteria

    —

  2. 2

    Compose message with buttons

    Team Lead 4 min Back to top

    Use Slack node with Block Kit template. Add buttons: **Acknowledge**, **Resolve**.

    Tips

    —

    Validation

    —

    Success criteria

    —

  3. 3

    Handle callbacks

    Ops 4 min Back to top

    Add **Webhook** or **Slack Interaction** trigger to update the ticket or flow state when clicked.

    Tips

    —

    Validation

    —

    Success criteria

    • Button clicks update status within seconds.

About this guide

FlowForge is a no-code/low-code automation studio for the entire Velaxe workspace. Start from events like new tickets, chat handoffs, missed calls, payment failures, file uploads, cron schedules, or signed webhooks. Add conditions, transforms, and iterators, then run actions across Agent Desk, LiveConnect, PulseGate, VoiceLink, Chronicle, ActionDesk, PayStream, SecureStore, InsightLake, ProductCatalog, and popular third‑party apps.

Designed for reliability and safety, FlowForge ships with idempotent execution, retries with backoff, rate limits, approvals for sensitive steps, environments (Dev/Staging/Prod), rollouts, and detailed run logs. Metrics are exposed via Prometheus so SREs can set SLOs and alerts.