Overview
Track demand for unavailable or limited units and convert the right customers when availability opens up.
Problem
Limited inventory creates confusion when demand exceeds supply. Without controlled waitlists and holds, teams lose order, over-promise stock, and frustrate customers.
Solution
HomeBridge supports waitlists, hold windows, unit hold requests, sequencing, and conversion from waitlist to reservation invitation.
How it works
Capture customer preferences for block, floor, unit type, and fallback options. When inventory becomes available, promote the right customers into the next workflow stage, create temporary holds, and protect the inventory from duplicate commitments.
Who is this for
Expected outcomes
- Fairer and more transparent handling of limited inventory
- Fewer stock conflicts and duplicate holds
- Better conversion from demand backlog into live reservations
Key metrics
Waitlist-to-reservation conversion rate
10 %
30 %
Duplicate hold incidents
12 count/month
1 count/month
Average hold utilization rate
45 %
85 %
Gallery
Downloads & templates
Case studies
VistaHomes handles oversubscribed launches cleanly
During a high-demand launch, the team used waitlists and hold windows to avoid overselling premium units.
Security impact
- Waitlist entries, customer preferences, hold states · PII: customer and business contact information
Compliance
- GDPR
- SOC2