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Knowledge Base / FAQ — Multi-locale Articles, Attachments & AI Search | Velaxe

Knowledge Base / FAQ

Keep relevance fresh with nightly re-embedding

Choose an embedding model and enable the nightly drift job.

10 min Beginner Ops, Support Lead Updated Jul 30, 2025
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Cron configuration
Nightly drift schedule

Overview

Choose an embedding model and enable the nightly drift job.

Prerequisites

None.

Permissions required

kb.manage

Steps (3)

Estimated: 10 min
  1. 1

    Select embedding model

    Ops 3 min Back to top

    Go to Settings → Models. Pick the default embedding model for new content.

    Tips

    —

    Validation

    —

    Success criteria

    —

  2. 2

    Enable nightly job

    Ops 2 min Back to top

    Toggle **Re-embed drift**. The job re-embeds older content nightly and updates vectors.

    Tips

    —

    Validation

    —

    Success criteria

    —

  3. 3

    Verify improvements

    Support Lead 5 min Back to top

    Compare search metrics before/after. Confirm better ranking for known queries.

    Tips

    —

    Validation

    —

    Success criteria

    • Latency stable and CTR up on target queries.

About this guide

Knowledge Base / FAQ is an enterprise-grade knowledge system for teams to author rich articles, attach images/videos/files, tag them for easy discovery, and localize content by locale. Users get instant answers via hybrid search: classic full-text (FTS) plus semantic vector retrieval with embeddings.

Editors benefit from autosave, clean Markdown/HTML authoring, tag chips, and attachment management. Ops can choose the embedding model and enable a nightly drift job that re-embeds older content as models improve—keeping search results fresh and accurate.

The app is workspace-native, so your data lives with your workspace, behind Velaxe RBAC and audit logs.