Velaxe
OrderFlow — Orders, Carts, Quotes/RFQ, Shipments & Returns | Velaxe

OrderFlow

Ship orders in parts and sync tracking

Split lines, create multiple labels, and keep customers updated.

18 min Beginner Fulfillment, Warehouse Ops Updated Sep 19, 2025
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Split shipment UI

Overview

Split lines, create multiple labels, and keep customers updated.

Prerequisites

  • Shipping provider connected (e.g., Shippo)

Permissions required

fulfillment:shipments.manage orders:fulfill

Steps (4)

Estimated: 18 min
  1. 1

    Split the order

    Warehouse 4 min Back to top

    Open the order. Click **Create shipment** and choose quantities per line for Package #1.

    Tips

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    Validation

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    Success criteria

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  2. 2

    Buy label & dispatch

    Warehouse 5 min Back to top

    Rate shop, buy the label, and print. Tracking is attached to Shipment #1.

    Tips

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    Validation

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    Success criteria

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  3. 3

    Repeat for remaining items

    Warehouse 6 min Back to top

    Create Shipment #2/#3 as needed. Customers receive separate tracking emails.

    Tips

    —

    Validation

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    Success criteria

    • Order timeline shows each shipment and status events.
  4. 4

    Sync to channels (optional)

    Ops 3 min Back to top

    If the order originated from a channel, ensure ChannelBridge fulfillment sync is on.

    Tips

    —

    Validation

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    Success criteria

    —

About this guide

OrderFlow is the operational heart of your store. Create and manage carts and orders, handle quotes/RFQs with approvals for B2B, and orchestrate shipments and returns. Keep teams aligned with timelines, status tracking and fast analytics rollups.

Recovery flows detect abandoned carts and trigger emails. Deep integrations connect ProductCatalog, Access Guard, Payments and ChannelBridge so OrderFlow stays in sync without storing card data. Export/import CSV or JSON, publish webhooks, and automate downstream processes with a secure Bridges layer.