Overview
Use approvals and negotiated pricing, then convert to an order.
Prerequisites
- B2B Accounts module enabled
Permissions required
Steps (3)
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1
Draft the quote
Quotes → **New**. Select account, add lines, set negotiated price or discounts.
Tips
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Validation
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Success criteria
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2
Route for approval
Submit for approval if above thresholds. Approver can comment and adjust.
Tips
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Validation
- Quote status = approved; expiry date set.
Success criteria
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3
Convert to order
Click **Convert to order**. Choose payment terms or link to payment intent.
Tips
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Validation
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Success criteria
- Order created with quote reference; audit trail preserved.
About this guide
OrderFlow is the operational heart of your store. Create and manage carts and orders, handle quotes/RFQs with approvals for B2B, and orchestrate shipments and returns. Keep teams aligned with timelines, status tracking and fast analytics rollups.
Recovery flows detect abandoned carts and trigger emails. Deep integrations connect ProductCatalog, Access Guard, Payments and ChannelBridge so OrderFlow stays in sync without storing card data. Export/import CSV or JSON, publish webhooks, and automate downstream processes with a secure Bridges layer.