Shopify — Integration

Overview

Correlate incidents with commerce impact. Pull orders, checkouts, and storefront health signals; push banners and status notices to your theme.

Capabilities

• Read orders/checkout metrics for impact assessment

• Theme snippet for incident banner + deep link to status

• Webhook ingestion for store events to trigger alerts

• Multi-store support from one account

1. 1

   Step 1

   Create a custom app in Shopify admin; enable required Admin API scopes.

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2. 2

   Step 2

   Copy API key/secret; in the app, add your myshopify.com domain and creds.

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3. 3

   Step 3

   Install the theme snippet from the app and publish to the active theme.

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4. 4

   Step 4

   Enable webhooks for Orders/Create and Checkouts/Update to capture signals.

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5. 5

   Step 5

   Trigger a test banner from an open incident; validate storefront display.

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Limitations

• Some theme frameworks need manual snippet placement for visibility.

• Storefront API rate limits can delay metrics during spikes.

FAQs

Pricing