OccupancyCore — Integration

Overview

Resolve which customers are assigned to a project and trigger notifications when ProjectBoard publishes customer-only updates—without tight coupling.

Capabilities

• Audience resolution for project updates (assigned customers per project)

• Support for assignment lifecycle (reserved/allocated/completed) scoping

• Channel preferences per customer (in-app/email/WhatsApp where enabled)

• Optional routing rules: notify customers, admins, or both

• Emits audience events that notify-center/email-hub can consume

1. 1

   Step 1

   Ensure OccupancyCore is installed and assignments are linked to ProjectBoard project_id.

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2. 2

   Step 2

   In OccupancyCore, open Settings → Events and enable listening for **projectboard.update.published**.

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3. 3

   Step 3

   Configure audience rules (e.g., only active assignments) and channel preferences.

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4. 4

   Step 4

   Publish a customers-only update in ProjectBoard and verify OccupancyCore resolves the audience.

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5. 5

   Step 5

   Confirm downstream delivery in notify-center and email-hub using the resolved user list.

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Limitations

• Requires a consistent mapping between assignments and ProjectBoard project IDs.

• If a customer has no channel enabled (email disabled, no in-app), the resolved audience may be empty.

• Public updates typically notify “followers/subscribers” (optional) rather than occupancy assignments.

FAQs

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