Overview
Create source-aware reminder sequences with timing, channels, templates, escalation metadata, and recipient sequence state.
Prerequisites
Permissions required
Steps (4)
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1
Create the reminder sequence
Define the sequence code, source context, active state, and business metadata.
Tips
Validation
Success criteria
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2
Add reminder steps
Configure step timing, channel/template behavior, escalation metadata, and stop conditions.
Tips
Validation
Success criteria
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3
Start recipient sequence state
Create or receive the recipient/business state that activates the sequence.
Tips
Validation
Success criteria
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4
Monitor dispatch
Use reminder dispatch and recipient sequence state to track scheduled, completed, stopped, or escalated workflows.
Tips
Validation
Success criteria
About this guide
PulseGate is the communications control plane for Velaxe workspaces. Applications send business communication through trusted contracts while PulseGate resolves recipients and templates, applies authorization and policy, routes delivery, records message state, and publishes clean events.
Operations teams get a dedicated Messenger workspace for conversations, contacts, campaigns, approvals, failed messages, and media, plus administration for provider connections, sender identities, routing, templates, consent, suppression, quiet hours, cost rules, audit, and reports.
Durable workers handle dispatch, schedules, reminders, campaigns, provider webhooks, retries, reconciliation, metrics, retention, exports, media processing, and operational recovery. Handler, RCP, Bridge v2, EventBus, and ContextResolver contracts keep workspace integrations governed and source-aware.