Overview
Host MMS/WhatsApp media on your connected drives and reference with signed links.
Prerequisites
- SecureStore connected to Drive/OneDrive/Dropbox/Box
Permissions required
Steps (3)
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1
Upload media via picker
In the send dialog, click **Attach** → upload to SecureStore; PulseGate records a signed URL reference only.
Tips
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Validation
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Success criteria
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2
Respect provider limits
PulseGate adjusts attachments to vendor constraints (size/format). Oversize files are downlinked via clickthrough.
Tips
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Validation
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Success criteria
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3
Verify access & expiry
Confirm link TTL matches policy. Revoke or extend from the attachment panel as needed.
Tips
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Validation
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Success criteria
- Media previews render for recipients; links expire on schedule.
About this guide
PulseGate centralizes business messaging for SMS and popular OTT channels including WhatsApp, Facebook Messenger, Instagram DM, and Telegram. Connect providers like Twilio or Meta Cloud API once, then send and receive through a single, normalized interface. PulseGate tracks delivery receipts, applies rate-limit aware retries, and surfaces errors with one-click safe requeue.
Admins manage connectors, numbers/senders, WhatsApp templates, and compliance (opt-in/opt-out, quiet hours). Apps such as LiveConnect and Agent Desk consume clean events and message states without worrying about vendor quirks.
Built for reliability and scale with queues, backoff, DLQs, and health dashboards.