Velaxe
PulseGate — Unified Messaging Gateway for SMS, WhatsApp, Messenger & Telegram | Velaxe

PulseGate

Set up WhatsApp Cloud API (Meta)

Connect your WhatsApp Business account, verify numbers, and enable template sends.

20 min Intermediate Workspace Admin, Messaging Ops Updated Oct 3, 2025
View App All Guides

Overview

Connect your WhatsApp Business account, verify numbers, and enable template sends.

Prerequisites

  • Meta Business account with WhatsApp Business access
  • Phone number approved for WhatsApp Cloud

Permissions required

connectors:write templates:write

Downloads & Templates

Sample WhatsApp template JSON

Template

Steps (3)

Estimated: 20 min
  1. 1

    Authorize Meta app

    Admin 6 min Back to top

    Settings → Connectors → **Add Connector** → WhatsApp Cloud. Click **Authorize with Meta** and grant required scopes.

    Tips

    —

    Validation

    • Business ID and phone number appear in the connector summary.

    Success criteria

    —

  2. 2

    Configure webhook

    Admin 6 min Back to top

    Copy the **Webhook URL** and **Verify Token** from PulseGate into Meta → Webhooks for WhatsApp. Subscribe to messages and message status topics.

    Tips

    —

    Validation

    —

    Success criteria

    —

  3. 3

    Create and approve templates

    Messaging Ops 8 min Back to top

    PulseGate → Templates → WhatsApp → **New**. Define variables, categories, and locales; submit for approval.

    Tips

    —

    Validation

    —

    Success criteria

    • Template status becomes **Approved** and is selectable in send dialog.

About this guide

PulseGate centralizes business messaging for SMS and popular OTT channels including WhatsApp, Facebook Messenger, Instagram DM, and Telegram. Connect providers like Twilio or Meta Cloud API once, then send and receive through a single, normalized interface. PulseGate tracks delivery receipts, applies rate-limit aware retries, and surfaces errors with one-click safe requeue.

Admins manage connectors, numbers/senders, WhatsApp templates, and compliance (opt-in/opt-out, quiet hours). Apps such as LiveConnect and Agent Desk consume clean events and message states without worrying about vendor quirks.

Built for reliability and scale with queues, backoff, DLQs, and health dashboards.