Overview
Project authoritative contact, channel address, preference and consent changes into a messaging-focused identity model.
Problem
Messaging requires channel-ready recipient data while source applications remain authoritative for their own identity records.
Solution
Use MessagingIdentity, ExternalContactMappings, ContactChannelAddresses, preferences and consent with trusted EventBus projections and contact resolution.
How it works
PulseGate can map multiple external identifiers to one messaging identity, maintain primary channel addresses, and expose contact operations without turning messaging into the authoritative identity system.
Who is this for
Integration Engineer
Communications Administrator
Expected outcomes
- Messaging-ready recipient resolution with source provenance
- Central contact, address, preference and consent context for delivery workflows
Key metrics
Security impact
- External identity mappings, channel addresses, contact status, preferences and consent · PII: yes where recipients, messaging identities, message content, consent, media, or external identity mappings contain personal data
Compliance
- Trusted event provenance, resource authorization, consent, and data-retention policy
Availability & next steps
Enterprise