Overview
Let workspace applications send governed business communication through one PulseGate contract instead of embedding provider-specific messaging logic.
Problem
Applications need reliable communication without duplicating recipient resolution, templates, provider selection, consent, retries, and delivery tracking.
Solution
Use PulseGate messages.send with trusted caller provenance, source-app bindings, central policy, routing, provider dispatch, and normalized state.
How it works
The calling application supplies business intent, recipient/message context, and variables while PulseGate owns the communications workflow and returns a canonical message reference.
Who is this for
Product Engineer
Communications Administrator
Expected outcomes
- One governed communication contract across workspace applications
- Centralized delivery state, policy, routing, and operations
Key metrics
Security impact
- Trusted application provenance, recipient references, template variables, message and delivery state · PII: yes where recipients, messaging identities, message content, consent, media, or external identity mappings contain personal data
Compliance
- Workspace app grants, delegation policy, resource authorization, communication policy, and audit controls
Availability & next steps
Starter
Team
Enterprise