EngagementHub — Integration

Overview

Use AccessGuard audiences, customer context, notification dispatch, and Bridge credential minting from EngagementHub through explicit Handler/RCP/Bridge grants.

Capabilities

• Audience catalog, categories, get, and member resolution

• ContextResolver entity, relationships, timeline, actions, presentation, permissions, and subscriptions

• Notification dispatch through RCP

• Bridge credential mint/config for authorized audience access

• Delegated email and messaging delivery while preserving EngagementHub as the source application

1. 1

   Step 1

   Authorize EngagementHub as a communication client with the required transports.

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2. 2

   Step 2

   Grant the audience, context, notification, discovery, and Bridge operations used by the campaign workflow.

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3. 3

   Step 3

   Resolve an AccessGuard audience or customer context from EngagementHub.

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4. 4

   Step 4

   Dispatch the campaign notification through AccessGuard and verify recipient/delivery state.

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Limitations

• Audience and context access remain scoped to explicitly granted operations.

• Notification delivery is governed by AccessGuard communication preference/consent policy and the configured downstream provider.

FAQs

Pricing