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ActionDesk — Team Tasks & Reminders for Tickets, Chats & Automations | Velaxe

ActionDesk

Create & manage tasks from Slack

Convert any message to a task, get reminders, and act with buttons—without leaving Slack.

12 min Beginner Everyone Updated Oct 3, 2025
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Slack message action
Create task from message

Overview

Convert any message to a task, get reminders, and act with buttons—without leaving Slack.

Prerequisites

None.

Permissions required

integrations:configure tasks:create

Steps (3)

Estimated: 12 min
  1. 1

    Connect Slack

    Admin 3 min Back to top

    Settings → Integrations → **Slack** → Connect workspace. Approve requested scopes.

    Tips

    —

    Validation

    —

    Success criteria

    —

  2. 2

    Create a task from any message

    User 3 min Back to top

    In Slack, click **More actions → Create ActionDesk task**. Edit title/due, then Submit.

    Tips

    —

    Validation

    • Unfurl shows task link and status.

    Success criteria

    —

  3. 3

    Act via buttons

    User 3 min Back to top

    Use buttons in Slack to Assign, Snooze, or Mark done. Updates sync instantly to ActionDesk.

    Tips

    —

    Validation

    —

    Success criteria

    • Task reflects actions and channel thread shows confirmation.

About this guide

ActionDesk is the hub for follow-ups across your workspace. Convert chats, tickets, calls, payments, and automations into clear tasks with owners, priorities, due dates, and checklists. Every task links back to its source—so teammates have context without switching tabs.

Work the queue in list, Kanban, calendar, or timeline views. Snooze, set reminders, request approvals, or escalate with SLAs. Integrations with Google/Outlook Calendar, Slack/Teams, email, and webhooks keep people on track. FlowForge actions can create, update, and close tasks to blend automation with human steps.

Metrics flow to InsightLake with Prometheus-friendly counters for on-time completion, breach rates, throughput, and workload balance.