Zapier — Integration

Overview

Connect ActionDesk to thousands of apps. Triggers for task lifecycle, actions to create/update tasks and comments.

Capabilities

• Triggers: New Task, Task Updated, Task Completed, Task Overdue

• Actions: Create Task, Update Task, Add Comment, Complete Task

• Field pickers with sample payloads and custom fields

• Scoped tokens with automatic rotation

1. 1

   Step 1

   In Zapier, create a Zap and choose **ActionDesk** as the trigger or action.

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2. 2

   Step 2

   Connect your ActionDesk account using an API token from Settings → API.

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3. 3

   Step 3

   Select a trigger (e.g., New Task) and pull in a sample to map fields.

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4. 4

   Step 4

   Map to your destination app (Sheets, Slack, Salesforce, etc.) and enable the Zap.

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Limitations

• Free-tier polling intervals may delay triggers.

• High-volume automations should use filters/paths to reduce Zap tasks.

FAQs

Pricing