Overview
Schedule weekly/monthly checklists with reminders and proof of completion.
Problem
Manual calendars drift and teams forget routine but critical upkeep.
Solution
ActionDesk recurring tasks generate checklists on a cadence with owners and due windows.
How it works
Define recurrence (e.g., patch Tuesday, monthly access review). Each run produces a dated task with the checklist and evidence upload. Missed runs escalate automatically.
Who is this for
IT / SRE
Ops Lead
Expected outcomes
- Fewer incidents from missed maintenance
- Consistent audit evidence
Key metrics
Completion on schedule
Baseline
70 %
Target
98 %
Ops incidents tied to maintenance
Baseline
6 count/qtr
Target
1 count/qtr
Gallery
Downloads & templates
Case studies
Infra team eliminates missed patch windows
Recurring tasks + escalations kept cadence at 99%.
Tech SMB NA
Security impact
- Checklist evidence files · PII: none by default
Compliance
- SOC2 (change management, ops)
Availability & next steps
Free
Pro
Enterprise