Overview
Publish official updates with per-message controls and external embeds.
Problem
Important updates get buried; customers remain uninformed.
Solution
Use an announcements channel with “Promote/Announce” to LiveConnect surfaces and expiry controls.
How it works
Create a read-only channel for leadership/comms, toggle Announce on selected messages, and set expiry windows to keep feeds fresh.
Who is this for
Leadership / Comms
IT / Web Admins
Expected outcomes
- Higher announcement reach & recall
- Lower inbound “what’s the status?” tickets
Key metrics
Announcement reach (internal)
Baseline
45 % of workspace
Target
85 % of workspace
Status-related tickets
Baseline
0 % change
Target
-40 % change
Gallery
Security impact
- Announcement content · PII: none
Compliance
- SOC2
Availability & next steps
Free
Pro
Enterprise