FlowForge (Workflow Engine) — Integration

Overview

Orchestration interop. Pipeline nodes can invoke FlowForge actions and publish chat.* events that start flows for tagging, assignment, notifications, or back-office updates.

Capabilities

• Invoke Flow with inputs/outputs from decision nodes

• Triggers on chat.session/message/handoff events

• Retries, DLQ & replay with correlation IDs

• Secret/credential isolation via vault

1. 1

   Step 1

   In FlowForge, create a flow (e.g., order-lookup or VIP-alert).

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2. 2

   Step 2

   In Chat Core → Pipeline, add an **Actor** node: Invoke Flow and select the flow.

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3. 3

   Step 3

   Map variables (session_id, contact_id, intent, slots).

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4. 4

   Step 4

   Test the pipeline; verify FlowForge completes and returns outputs.

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Limitations

• Long-running actions should be asynchronous and report status via callbacks.

FAQs

Pricing