Velaxe
Chronicle — Timeline Core for 360° Activity Streams | Velaxe

Chronicle

Export & share a filtered timeline

Create a time‑boxed export with checksum for audits or handoffs.

8 min Beginner Support Lead, Compliance Updated Aug 2, 2025
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Overview

Create a time‑boxed export with checksum for audits or handoffs.

Prerequisites

None.

Permissions required

timeline:export

Steps (2)

Estimated: 8 min
  1. 1

    Set filters & range

    Support Lead 3 min Back to top

    On a timeline, choose date range and filters (e.g., channel = Email, actor = Customer).

    Tips

    —

    Validation

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    Success criteria

    —

  2. 2

    Export as CSV or PDF

    Support Lead 3 min Back to top

    Click **Export**. Chronicle includes a checksum and access log entry.

    Tips

    —

    Validation

    —

    Success criteria

    • Recipient can verify checksum; audit shows who exported and when.

About this guide

Chronicle unifies interaction history across your workspace into a single, filterable timeline. See emails, chats, calls, ticket updates, tasks, files, and payment events side-by-side with workflow breadcrumbs. Use fast search and saved filters to find exactly what changed, when, and why. AI summarizes recent activity into crisp bullets so agents and managers get up to speed instantly.

Chronicle ingests from Velaxe apps (Agent Desk, LiveConnect, PulseGate, VoiceLink, ActionDesk, PayStream, SecureStore, FlowForge) and select external systems (email, meetings, CRM, ticketing). Data is normalized and retained per policy with RBAC, redaction, and audit logs.

Pin pivotal moments, compare subject timelines, export scoped views, and open linked items in their source apps—all from the same pane.