Velaxe
MailBridge — Unified Email Hub & Secure HMAC Bridge | Velaxe

MailBridge

Send mailbox notifications to Slack

Route new mail, bounces, or mentions to channels with action buttons.

7 min Beginner Support Lead, Team Manager Updated Sep 19, 2025

Overview

Route new mail, bounces, or mentions to channels with action buttons.

Prerequisites

None.

Permissions required

connections:manage

Steps (3)

Estimated: 7 min
  1. 1

    Connect Slack

    Admin 3 min Back to top

    Integrations → Slack → **Connect Workspace** and approve scopes.

    Tips

    Validation

    Success criteria

  2. 2

    Route by label

    Manager 2 min Back to top

    Create routing rules (mailbox/label → channel).

    Tips

    Validation

    Success criteria

  3. 3

    Test & acknowledge

    Agent 2 min Back to top

    Send a test; use the **Acknowledge** button to mark handled.

    Tips

    Validation

    Success criteria

    • Slack thread shows action success and deep link to MailBridge.

About this guide

MailBridge centralizes business email inside your Velaxe workspace. Connect IMAP/SMTP accounts (including OAuth providers) and the background poller ingests folders, flags, bodies, and attachments with safe throttles. Compose drafts with uploads, send immediately, or enqueue to the bulk sender with pacing and retry policies.

A hardened, timestamped HMAC bridge lets external apps request account suggestions or send mail via signed requests—no CORS headaches. Connections include scopes, IP allowlists, and rotating secrets with audit logs and analytics.

Verification tools probe domains/MX/SMTP and cache outcomes to reduce bounces. Events integrate with workflows and AI responses so teams can automate follow-ups and logging into CRM/Chronicle.