Overview
Ingest DSNs/webhooks, categorize outcomes, and prevent future sends to bad addresses.
Problem
Teams keep emailing invalid or complaining recipients, harming deliverability and compliance.
Solution
MailBridge processes DSNs/feedback loops, tags addresses, and enforces suppression at send time.
How it works
Configure mappings for hard/soft bounces and complaints. Suppressed recipients are skipped automatically, with reasons in analytics.
Who is this for
Ops
Compliance
Expected outcomes
- Sustained sender reputation
- Lower risk of spam reports
Key metrics
Complaint rate
Baseline
0.25 %
Target
0.05 %
Gallery
Security impact
- Recipient addresses, outcome codes, logs · PII: email addresses only
Compliance
- GDPR
- SOC2
- CAN-SPAM responsibilities (customer-owned)
Availability & next steps
Free
Pro
Enterprise