Overview
Create event content and occurrences, open registration, manage capacity and waitlists, record attendance, and collect feedback.
Prerequisites
- Content and event management permission
- A published or publishable event record
- Notification routing configured when reminders are used
Permissions required
Steps (7)
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1
Create Event content with event format, schedule, location or virtual details and registration settings
Create Event content with event format, schedule, location or virtual details and registration settings.
Tips
Validation
Success criteria
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2
Create or review the event occurrence and registration open/close window
Create or review the event occurrence and registration open/close window.
Tips
Validation
Success criteria
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3
Publish the event to the required placements
Publish the event to the required placements.
Tips
Validation
Success criteria
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4
Accept registrations and monitor capacity, approvals and waitlist state
Accept registrations and monitor capacity, approvals and waitlist state.
Tips
Validation
- Registration totals, confirmation state and waitlist totals are visible for the occurrence.
Success criteria
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5
Use reminder plans and communication orchestration before the event
Use reminder plans and communication orchestration before the event.
Tips
Validation
Success criteria
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6
Record check-in, check-out, attendance or no-show state
Record check-in, check-out, attendance or no-show state.
Tips
Validation
Success criteria
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7
Collect event feedback and review event analytics
Collect event feedback and review event analytics.
Tips
Validation
Success criteria
- Registration, attendance and feedback records contribute to event performance reporting.
About this guide
EngagementHub gives workspace teams one governed system for news, announcements, events, promotions and coordinated campaigns. Content shares a common publishing model for titles, summaries, bodies, categories, tags, calls to action, media references, attachments, visibility, placements, related records, versions and publication state.
Editorial work moves through configurable review and approval steps before immediate or scheduled publication. The publication engine maintains schedules, expiry, feed indexing and per-viewer feed state. Events add occurrences, registration windows, capacity, waitlists, attendance, reminders and feedback. Promotions add codes, claims and claim lifecycle records. Campaigns add goals, channels, assets, stages, runs and measurable outcomes.
Audience targeting is provider-driven. EngagementHub discovers applications that advertise the audience-provider contract, loads catalogues and categories, establishes least-privilege provider access, and freezes returned members into reproducible snapshots. Secure media is delegated to the configured file-storage provider, while queued communication requests are handed to the configured notification-routing provider.
For application interoperability, EngagementHub exposes a canonical capability runtime across Handler, RCP and Bridge v2, implements the eight-operation ContextResolver contract, publishes domain events through the platform EventBus, consumes trusted project-reference and email-delivery events, and supports signed outbound webhooks with retries and delivery logs.