Signed Webhooks — Integration

Overview

Deliver selected EngagementHub lifecycle events to administrator-configured external HTTPS endpoints with signing, retry state and delivery logs.

Capabilities

• Stores webhook endpoints and subscribed event names

• Creates webhook delivery and attempt records

• Signs outbound payloads using configured secret references

• Requires HTTPS destinations and applies outbound network safety checks

• Retries queued deliveries and records response/error state

1. 1

   Step 1

   Open webhook endpoint administration.

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2. 2

   Step 2

   Create an HTTPS endpoint and choose subscribed EngagementHub events.

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3. 3

   Step 3

   Store the endpoint signing secret through the application secret service.

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4. 4

   Step 4

   Trigger a subscribed EngagementHub domain event.

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5. 5

   Step 5

   Allow the webhook worker to claim and send the delivery.

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6. 6

   Step 6

   Inspect delivery attempts, status and response metadata.

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Limitations

• Webhook endpoints are administrator-configured and event-scoped.

• Outbound delivery uses the application webhook queue and retry runtime.

• Endpoint secrets use Core AppSecretService references for workspace-scoped secret handling.

FAQs

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