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FlowForge — Workflow Engine & Automation Studio for Velaxe | Triggers • Logic • Actions

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Require approvals for risky actions

Gate refunds, bulk messages, or deletes behind approvers.

10 min Intermediate Team Lead, Finance, Security Updated Sep 19, 2025

Overview

Gate refunds, bulk messages, or deletes behind approvers.

Prerequisites

None.

Permissions required

flows:write flows:approve

Steps (3)

Estimated: 10 min
  1. 1

    Mark node as Approval Required

    Team Lead 2 min Back to top

    Open the node properties (e.g., PayStream → Refund). Toggle **Approval Required**.

    Tips

    Validation

    Success criteria

  2. 2

    Add approvers

    Ops Admin 3 min Back to top

    In Flow Settings → Approvals, add approvers (Finance, Managers).

    Tips

    Validation

    Success criteria

  3. 3

    Test approval path

    Team Lead 5 min Back to top

    Trigger the flow in Staging. Confirm request appears in Approvals inbox and must be approved before continuing.

    Tips

    Validation

    Success criteria

    • Run is paused until approval is granted or times out.

About this guide

FlowForge is a no-code/low-code automation studio for the entire Velaxe workspace. Start from events like new tickets, chat handoffs, missed calls, payment failures, file uploads, cron schedules, or signed webhooks. Add conditions, transforms, and iterators, then run actions across Agent Desk, LiveConnect, PulseGate, VoiceLink, Chronicle, ActionDesk, PayStream, SecureStore, InsightLake, ProductCatalog, and popular third‑party apps.

Designed for reliability and safety, FlowForge ships with idempotent execution, retries with backoff, rate limits, approvals for sensitive steps, environments (Dev/Staging/Prod), rollouts, and detailed run logs. Metrics are exposed via Prometheus so SREs can set SLOs and alerts.