Twilio — Integration

Overview

Send and receive SMS/WhatsApp from flows using Twilio accounts connected through PulseGate with delivery-aware retries.

Capabilities

• Outbound SMS/WhatsApp with templating and media

• Inbound message & delivery status as triggers

• Opt-in/out management and rate limiting

• Fallback routes and DLQ on carrier failures

1. 1

   Step 1

   Connect your Twilio SID/Auth Token in PulseGate, then enable the connection in FlowForge.

   Back to top
2. 2

   Step 2

   Add **PulseGate: Send Message** or **On Message Received** nodes to flows.

   Back to top
3. 3

   Step 3

   Map phone fields and verify compliance (opt-in/opt-out).

   Back to top
4. 4

   Step 4

   Test with your number and observe delivery receipts in the run trace.

   Back to top

Limitations

• Carrier and regional restrictions apply to sender types and WhatsApp templates.

• High-volume sends should use batching and throttling to respect provider limits.

FAQs

Pricing