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Velaxe
HomeBridge — Customer Property Journey, Reservations, Allocation & Payment Workflow | Velaxe

HomeBridge

Manage documents and FileVault delivery

Organize document categories, types, metadata, versions, record links, access history, uploads, bindings, and secure delivery tokens.

18 min Intermediate Document Admin, Property Operations Updated Apr 5, 2026

Overview

Organize document categories, types, metadata, versions, record links, access history, uploads, bindings, and secure delivery tokens.

Prerequisites

None.

Permissions required

files.view files.manage integrations.execute

Steps (4)

Estimated: 18 min
  1. 1

    Configure the document catalogue

    Document Admin 4 min Back to top

    Use Document Catalog to organize categories and types appropriate to the workspace.

    Tips

    —

    Validation

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    Success criteria

    —

  2. 2

    Create and link document records

    Property Operations 5 min Back to top

    Create document metadata/version state and link the document to the relevant customer, property, project, payment, or workflow record.

    Tips

    —

    Validation

    • Confirm the expected HomeBridge state is visible and authorized before continuing.

    Success criteria

    —

  3. 3

    Upload and bind the file

    Document Admin 5 min Back to top

    Use the configured File Storage provider for upload and record binding.

    Tips

    —

    Validation

    —

    Success criteria

    —

  4. 4

    Verify delivery and retry behavior

    Document Admin 4 min Back to top

    Request a delivery token for an authorized document and check FileVault retry state for any transient provider failure.

    Tips

    —

    Validation

    —

    Success criteria

    • The HomeBridge record, related context, and downstream automation reflect the completed step.

About this guide

HomeBridge is the customer-property journey engine for real-estate operations. It connects customer identity, project context, property inventory, finance, documents, communications, human work, and customer-facing read models around one governed commercial lifecycle.

Teams can manage project and unit enquiries, brochure/callback/consultation requests, interest follow-up and qualification, waitlists, reservations, eligibility state, commitment-fee requirements, temporary holds, allocation preferences and decisions, assigned properties, ownership and occupancy state, property accounts, payment plans and schedule items, proof submissions, clarification requests, payment confirmations, documents and versions, tasks, timelines, analytics, reports, exports, and operational next actions from one application.

HomeBridge plans communication through In-App, Email, SMS, WhatsApp, Voice and Push channel concepts and dispatches through the configured notification provider. It integrates with workspace-selected providers for identity and profiles, projects and updates, property catalog data, payment processing, file storage, and notification delivery, and also supports case/problem synchronization, audience-provider workflows, EventEnvelope-based domain events, trusted RCP and Handler operations, Bridge v2 connections, and ContextResolver actions.