Overview
Consume trusted project update events, resolve customer-property relationships affected by the project, and create customer communication work in the same journey context.
Problem
Project updates become actionable when they can be related to the customers who have reservations, assignments, or property links in that project.
Solution
HomeBridge receives projectboard.update.published from the configured Projects and Updates provider and combines it with its own customer-property relationships and notification system.
How it works
Publish the project update in Project Board, let HomeBridge verify the provider source, resolve affected customers, and create notification work through the configured delivery provider.
Who is this for
Expected outcomes
- Trusted project-event ingestion
- Affected-customer resolution
- Project updates connected to notification planning
Key metrics
Project event subscriptions
1 count
1 count
Project provider operations
3 count
3 count
Notification dispatch cadence
1 minutes
1 minutes
Gallery
Case studies
Implemented HomeBridge workflow: Connect project updates to affected customers
HomeBridge receives projectboard.update.published from the configured Projects and Updates provider and combines it with its own customer-property relationships and notification system.
Security impact
- Consume trusted project update events, resolve customer-property relationships affected by the project, and create customer communication work in the same journey context. · PII: customer identity references and customer/business contact information where the workflow resolves customer context
Compliance
- Workspace RBAC
- Explicit provider/inbound authorization