Overview
Auto-ingest events from installed Velaxe apps, publish ready-made dashboards, and share insights workspace-wide.
Problem
Teams struggle to stitch metrics from separate tools (support, chat, telephony, payments). DIY pipelines delay answers and fragment truth.
Solution
InsightLake auto-subscribes to internal event streams, maps data into conformed schemas, and ships departmental dashboards out of the box.
How it works
Install InsightLake, pick region & retention, enable Support/Realtime/Payments dashboards, and invite viewers. Data arrives continuously via the internal event bus—no credentials to wire.
Who is this for
Expected outcomes
- Single source of truth across apps
- Faster decisions with prebuilt boards
Key metrics
Time to first dashboard
Baseline
120 minutes
Target
10 minutes
Stakeholders with access
Baseline
3 count
Target
25 count
Gallery
Downloads & templates
Case studies
Velaxe Labs consolidates metrics in a day
Activated boards across Support, Realtime, and Payments before EOD.
Security impact
- Operational event streams from Velaxe apps · PII: may include contact identifiers (masked by policy)
Compliance
- GDPR (processor controls & data minimization)
- SOC2 (security & availability)