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LiveConnect

Apple Messages for Business — Integration

Offer rich Apple-native messaging with pickers, time selectors, and authenticated flows inside LiveConnect.

Overview

Offer rich Apple-native messaging with pickers, time selectors, and authenticated flows inside LiveConnect.

Capabilities

  • Apple-native UI components (time/date pickers, lists) where available

  • Brand entry points (Maps, Safari, App) and rich link previews

  • Auth handoff and order lookups via Chat Core tools

Setup Steps (4)

  1. 1

    Step 1

    Register with Apple Messages for Business and complete Brand/Identity verification.

  2. 2

    Step 2

    Configure your MSP/connector in PulseGate with Apple endpoints.

  3. 3

    Step 3

    In LiveConnect, add **Apple Messages for Business** and map to a queue.

  4. 4

    Step 4

    Publish entry points and test a full flow including authentication.

Limitations

  • Apple certification and review timelines apply.

  • Certain components depend on Apple channel capabilities and region.

FAQs

Do you support authenticated experiences?

Yes, via Chat Core tools and signed links; agents see context in the right rail.

Pricing

Free

Free

Great for trying the integration.

Team

USD 12.99 / monthly

Business

USD 24.99 / monthly

Enterprise

USD 44.99 / monthly