Velaxe
OrderFlow — Orders, Carts, Quotes/RFQ, Shipments & Returns | Velaxe

OrderFlow

Publish order events to external systems

Subscribe partners to order, shipment, and return events with retries.

18 min Intermediate Engineering, Partner Teams Updated Sep 19, 2025
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Overview

Subscribe partners to order, shipment, and return events with retries.

Prerequisites

None.

Permissions required

webhooks.manage analytics.view

Downloads & Templates

Event schema (JSON)

Spec

Steps (3)

Estimated: 18 min
  1. 1

    Create a subscription

    Engineering 5 min Back to top

    Webhooks → **New subscription**. Pick topics: order.created/updated/cancelled, fulfillment.updated, return.created/updated.

    Tips

    —

    Validation

    —

    Success criteria

    —

  2. 2

    Secure the endpoint

    Engineering 6 min Back to top

    Require HTTPS, add a shared secret for signature verification, and set a timeout ≤ 5s.

    Tips

    • Return 2xx quickly; process heavy work asynchronously on your side.

    Validation

    —

    Success criteria

    —

  3. 3

    Test & monitor

    Engineering 7 min Back to top

    Send a test event; verify receipt and signature. Monitor the retry queue and error rates.

    Tips

    —

    Validation

    —

    Success criteria

    • Delivery success ≥ 99% with <1% retries.

About this guide

OrderFlow is the operational heart of your store. Create and manage carts and orders, handle quotes/RFQs with approvals for B2B, and orchestrate shipments and returns. Keep teams aligned with timelines, status tracking and fast analytics rollups.

Recovery flows detect abandoned carts and trigger emails. Deep integrations connect ProductCatalog, Access Guard, Payments and ChannelBridge so OrderFlow stays in sync without storing card data. Export/import CSV or JSON, publish webhooks, and automate downstream processes with a secure Bridges layer.