Email Hub — Integration

Overview

Trigger abandoned-cart sequences, order confirmations, shipping updates, and return notifications using your templates and segments.

Capabilities

• Abandoned-cart triggers with throttling and window rules

• Transactional emails: order confirmation, shipped, delivered, RMA updates

• Dynamic merge fields for items, totals, tracking links

• A/B tests and per-segment sequences

1. 1

   Step 1

   Open Settings → Integrations → Email and click **Connect Email Hub**.

   Back to top
2. 2

   Step 2

   Grant OAuth access; select default sender and domain.

   Back to top
3. 3

   Step 3

   Choose templates for confirmation, shipped, delivered, and returns.

   Back to top
4. 4

   Step 4

   Enable abandoned-cart program and set inactivity window (e.g., 45 minutes).

   Back to top
5. 5

   Step 5

   Send test events from OrderFlow and verify personalization tokens render.

   Back to top

Limitations

• High-frequency stores should use digest mode to reduce message volume.

• Unsubscribe rules follow Email Hub policies; transactional emails ignore marketing opt-out.

FAQs

Pricing