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Velaxe
PayStream — Payments, Billing, Reconciliation & Finance Operations | Velaxe

PayStream

Manage a payment dispute

Track dispute state, evidence, chargeback information, risk review, and evidence deadlines.

12 min Intermediate Disputes Analyst Updated Aug 23, 2026

Overview

Track dispute state, evidence, chargeback information, risk review, and evidence deadlines.

Prerequisites

None.

Permissions required

paystream.disputes.read paystream.disputes.write

Steps (4)

Estimated: 12 min
  1. 1

    Create or locate the dispute

    Disputes Analyst 2 min Back to top

    Open the Disputes workspace and link the provider/payment references.

    Tips

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    Validation

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    Success criteria

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  2. 2

    Record evidence

    Disputes Analyst 4 min Back to top

    Create DisputeEvidence records and maintain evidence/deadline metadata.

    Tips

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    Validation

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    Success criteria

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  3. 3

    Review risk and action state

    Disputes Analyst 3 min Back to top

    Use RiskEvaluations or ManualRiskReviews where the workflow requires it.

    Tips

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    Validation

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    Success criteria

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  4. 4

    Track outcome

    Disputes Analyst 3 min Back to top

    Update dispute/chargeback state and follow canonical dispute events and deadline attention.

    Tips

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    Validation

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    Success criteria

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About this guide

PayStream is the financial operations core for a Velaxe workspace. Manage billing profiles, collection orders, invoices, payment links, checkout sessions, subscriptions, usage, instalments, payment intents, manual payments, allocations, refunds, disputes, settlements, payouts, dunning, bank statements, reconciliation, provider connections, accounting and tax synchronization, finance events, and audit records from one application.

PayStream also acts as a finance capability provider for connected applications. Its canonical runtime exposes 111 semantic finance operations with operation, resource, and delegation authorization; ContextResolver exposes finance entities, relationships, timelines, actions, presentation, permissions, and change subscriptions; Bridge v2 supports governed external clients; and durable event records plus manifest-owned workers keep operational finance workflows observable.