Overview
Keep PeopleGraph and external address books aligned with conflict guards.
Problem
Disconnected updates cause drift between tools and handheld devices.
Solution
Bidirectional sync respects primaries, conflict rules, and rate limits; changes propagate within minutes.
How it works
Choose fields to write back (e.g., phones, labels), set conflict resolution (prefer PeopleGraph or remote), and monitor the Sync Activity feed.
Who is this for
IT Admin
Field Teams
Expected outcomes
- Reduced contact drift
- Fewer manual edits on mobile devices
Key metrics
Sync latency (p50)
Baseline
60 minutes
Target
10 minutes
Conflict incidents
Baseline
20 per month
Target
2 per month
Gallery
Downloads & templates
Security impact
- Emails, phones, addresses, labels · PII: business contact info
Compliance
- GDPR
- SOC2
Availability & next steps
Pro
Enterprise