Zapier — Integration

Overview

Connect to thousands of apps via Zapier. Triggers for new incidents, status changes, and postmortems; actions to create incidents and add timeline notes.

Capabilities

• Triggers: New Incident, Status Changed, Postmortem Published

• Actions: Create Incident, Add Timeline Note, Update Status

• Field pickers with sample payloads for easy mapping

• Secure auth with expiring tokens

1. 1

   Step 1

   In Zapier, create a Zap and choose our app as the trigger or action.

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2. 2

   Step 2

   Connect your account by pasting an API token from the app (Settings → API).

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3. 3

   Step 3

   Pick a trigger (e.g., New Incident) and test to fetch a sample payload.

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4. 4

   Step 4

   Map fields to your destination app (e.g., Google Sheets, PagerDuty).

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5. 5

   Step 5

   Turn the Zap on and run a test incident to validate end-to-end.

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Limitations

• Zapier free tier polling interval can delay triggers.

• High-volume accounts should use filters and paths to reduce task usage.

FAQs

Pricing