Velaxe
Resolve feed errors quickly with actionable fixes | ChannelBridge

ChannelBridge

Resolve feed errors quickly with actionable fixes

Centralized error logs, suggested fixes, and automatic, rate-limit-aware retries.

Error console
Actionable error details

Overview

Centralized error logs, suggested fixes, and automatic, rate-limit-aware retries.

Problem

Marketplace errors are cryptic, scattered across dashboards, and time-consuming to fix.

Solution

ChannelBridge normalizes error messages, highlights the offending fields, and queues safe retries once fixed.

How it works

View errors by channel with direct field links and suggested values. Update mapping or product data and requeue in one click.

Who is this for

Ops Lead Marketplace Specialist Support (Level 2)

Expected outcomes

  • Lower error dwell time
  • Higher first-pass success on subsequent runs

Key metrics

Mean time to resolve feed errors

Baseline

240 minutes

Target

45 minutes

Recurring error rate

Baseline

18 %

Target

4 %

Gallery

Error console
Actionable error details

Downloads & templates

Case studies

BeautyBrand halves SLA breaches

Error dwell time fell from 4h to 40m after normalization.

Beauty SMB NA

Security impact

  • Error payloads and field values from listings · PII: none

Compliance

  • GDPR
  • SOC2

Availability & next steps

Free Pro Enterprise