Velaxe
ProductCatalog — Master Product Data with Variants, Media, Promotions & HMAC Bridge | Velaxe

ProductCatalog

Resolve feed errors fast with safe retries

Use normalized messages, fix fields, and requeue safely.

15 min Beginner Ops Lead, Marketplace Specialist, Support L2 Updated Sep 1, 2025

Overview

Use normalized messages, fix fields, and requeue safely.

Prerequisites

None.

Permissions required

listings:write

Downloads & Templates

Steps (3)

Estimated: 15 min
  1. 1

    Open Error Console

    Ops 3 min Back to top

    Listing → Errors. Group by channel/reason.

    Tips

    Validation

    Success criteria

  2. 2

    Inspect offending fields

    Ops 6 min Back to top

    Click the field link; suggested values appear where available.

    Tips

    Validation

    Success criteria

  3. 3

    Apply fix & requeue

    Ops 4 min Back to top

    Update mapping/product data; click “Retry”.

    Tips

    Validation

    Success criteria

    • Error disappears on next poll; listing moves to “Live”.

About this guide

ProductCatalog gives product and ecommerce teams a single, governed catalog for all SKUs — physical, digital and services. Define attributes per industry, manage options/variants with linked media, and organize via categories and collections.

Import from spreadsheets or systems, export clean feeds, and expose read/write operations through an HMAC-secured public bridge. Promotions are first-class (discounts, offers, loyalty, shipping, referrals) and are attachable to products, categories or collections.

Dashboards show KPIs, trending products and hourly/daily views. Metrics can be scraped by Prometheus, and roll-ups are maintained via cron. RBAC ensures admins, members and guests have the right level of access.