Overview
Apply communication preferences, consent records, suppression, opt-out keywords, country rules, channel policy, and quiet hours before messages leave the workspace.
Problem
Communication eligibility changes over time and must remain enforceable at dispatch, not only when work is first queued.
Solution
Keep recipient policy state in PulseGate and re-evaluate relevant controls when messages are dispatched.
How it works
Queued and scheduled work can be checked against current recipient and policy state so communication reflects the latest consent, preference, suppression, country and quiet-hour configuration.
Who is this for
Compliance Administrator
Communications Administrator
Expected outcomes
- Consistent recipient-policy enforcement across messaging workflows
- Central visibility into consent, preference, suppression and quiet-hour state
Key metrics
Security impact
- Consent, preferences, suppression, country/channel policy and message category · PII: yes where recipients, messaging identities, message content, consent, media, or external identity mappings contain personal data
Compliance
- Communication policy is enforced with normal permissions and source-app authorization
Availability & next steps
Team
Enterprise