Overview
Feed sent/delivered/read/clicks into downstream systems for attribution and SLAs.
Problem
Downstream teams lack reliable delivery/read visibility; ad-hoc polling is brittle and expensive.
Solution
PulseGate emits normalized receipt events to your bus (Kafka/Webhooks) with idempotency and ordering guarantees within a conversation.
How it works
Subscribe to message.* events. Use vendor_ref for traceability. Build dashboards on delivery success, latency, and per-route quality.
Who is this for
Data / Analytics
CRM Owner
Ops Engineering
Expected outcomes
- Closed-loop attribution per message
- Provider quality benchmarking & SLOs
Key metrics
Receipt attribution coverage
Baseline
55 % of msgs
Target
98 % of msgs
Receipt processing latency
Baseline
1800 ms (p95)
Target
300 ms (p95)
Gallery
Downloads & templates
Case studies
LogiCo builds carrier SLOs
Delivery/read rates drove route optimizations across vendors.
Logistics Mid-market LATAM
Security impact
- Event metadata, contact identifiers · PII: yes (contact)
Compliance
- GDPR (export/delete supported)
- SOC2 (audit trails)
Availability & next steps
Team
Enterprise