Overview
Trigger timely reminders with opt-out compliance, rate caps, and link tracking.
Problem
No-shows and failed renewals create avoidable churn; ad-hoc SMS blasts risk policy violations.
Solution
PulseGate schedules reminder sequences, enforces HELP/STOP policies and quiet hours by region, and posts click/receipt events for workflows.
How it works
Configure sequences for “24h before”, “2h before”, and “payment retry”. Include short links; PulseGate emits clicks and delivery states to FlowForge for branching.
Who is this for
Expected outcomes
- Lower no-show and churn rates
- Policy-safe outreach at scale
Key metrics
Appointment no-show rate
Baseline
18 %
Target
9 %
Recovered failed payments
Baseline
12 % of failed
Target
28 % of failed
Gallery
Downloads & templates
Case studies
Clinico halves missed appointments
Quiet hours + opt-out lowered complaints; sequences cut no-shows.
Security impact
- Phone numbers, message templates, click metadata · PII: yes (contact)
Compliance
- TCPA/CTIA (opt-in/opt-out handling)
- GDPR