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Automate reminders & failed-payment recovery via SMS | PulseGate

PulseGate

Automate reminders & failed-payment recovery via SMS

Trigger timely reminders with opt-out compliance, rate caps, and link tracking.

Reminder sequence
Time-based SMS flow

Overview

Trigger timely reminders with opt-out compliance, rate caps, and link tracking.

Problem

No-shows and failed renewals create avoidable churn; ad-hoc SMS blasts risk policy violations.

Solution

PulseGate schedules reminder sequences, enforces HELP/STOP policies and quiet hours by region, and posts click/receipt events for workflows.

How it works

Configure sequences for “24h before”, “2h before”, and “payment retry”. Include short links; PulseGate emits clicks and delivery states to FlowForge for branching.

Who is this for

RevOps / Finance CX Operations

Expected outcomes

  • Lower no-show and churn rates
  • Policy-safe outreach at scale

Key metrics

Appointment no-show rate

Baseline

18 %

Target

9 %

Recovered failed payments

Baseline

12 % of failed

Target

28 % of failed

Gallery

Reminder sequence
Time-based SMS flow

Downloads & templates

Case studies

Clinico halves missed appointments

Quiet hours + opt-out lowered complaints; sequences cut no-shows.

Healthcare SMB APAC

Security impact

  • Phone numbers, message templates, click metadata · PII: yes (contact)

Compliance

  • TCPA/CTIA (opt-in/opt-out handling)
  • GDPR

Availability & next steps

Starter Team Enterprise