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Use smart routing & auto-failover across SMS vendors | PulseGate

PulseGate

Use smart routing & auto-failover across SMS vendors

Choose the best path per destination by cost/quality, with health-based failover.

Route health dashboard
Health-based routing

Overview

Choose the best path per destination by cost/quality, with health-based failover.

Problem

Single-vendor dependency leads to outages and unpredictable quality by region.

Solution

PulseGate measures per-route health/latency and switches to secondary vendors when SLOs breach; canary rollouts test new routes safely.

How it works

Define routing policies by MCC/MNC or country. Monitor delivery rate/latency; automatic rollback on error spikes. Export route KPIs to your BI.

Who is this for

Messaging Ops SRE / Platform

Expected outcomes

  • Higher global delivery rate
  • Reduced impact from vendor incidents

Key metrics

Global delivery rate

Baseline

93.5 %

Target

98.5 %

Vendor incident impact time

Baseline

120 minutes/quarter

Target

20 minutes/quarter

Gallery

Route health dashboard
Health-based routing

Downloads & templates

Case studies

RideShare stabilizes LATAM delivery

Failover cut time-in-degradation by 85%.

Mobility Enterprise LATAM

Security impact

  • Phone numbers, route metadata, delivery metrics · PII: yes (contact)

Compliance

  • GDPR (processor obligations)
  • SOC2 (availability & monitoring)

Availability & next steps

Team Enterprise