Overview
Disable access, reassign shares, and ensure attachment continuity for tickets and deals.
Prerequisites
None.
Permissions required
Steps (3)
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1
Disable user access
In your IdP, deactivate the account. File-Vault receives `workspace.user.disabled` and revokes tokens.
Tips
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Validation
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Success criteria
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2
Transfer ownership/shares
File-Vault → **Audit & Usage** → filter by user → **Bulk transfer** to a manager or team account.
Tips
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Validation
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Success criteria
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3
Verify attachments
Open recent tickets/deals to confirm attachments remain accessible and shares align with policy.
Tips
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Validation
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Success criteria
- No broken links; all external shares still valid or revoked as required.
About this guide
File-Vault is the multi-provider storage hub for Velaxe. Connect Google Drive, OneDrive/SharePoint, Dropbox, Box and optional S3/R2 at the workspace level, then let every app upload, attach, preview and share through a unified picker and API.
Admins set link and retention policies, enable DLP and AV scanning, choose provider scopes, and review complete audit trails. Files stay in your selected drives using predictable folder structures while File-Vault keeps metadata, attachment links and permissions synchronized.
Built for reliability and compliance: chunked uploads, resumable sessions, expiring external links, delta sync, audit exports and Prometheus-friendly health metrics.