Overview
Duplicate articles, translate, and route by locale.
Problem
Global teams need consistent answers in the user’s language.
Solution
Per-article locale field, locale filters in search, and routing in the Help Center deliver the right content without duplication chaos.
How it works
Duplicate the source article, translate content and tags, then publish in the target locale. Search and widgets honor locale preferences; analytics report per-locale health.
Who is this for
Localization Lead
Docs Writer
Expected outcomes
- Higher self-serve success in non-English markets
- Reduced translator rework
Key metrics
Localized article coverage
Baseline
20 %
Target
80 %
Non-English deflection
Baseline
0 %
Target
20 %
Gallery
Downloads & templates
Case studies
EdTech boosts LATAM self-serve by 22%
Spanish/Portuguese locales increased deflection measurably.
Education Mid-market LATAM
Security impact
- Localized article content · PII: none
Compliance
- GDPR (content only)
- SOC2
Availability & next steps
Pro
Enterprise