Overview
Create locale variants, capture opt‑in/out, and respect 24‑hour windows with quality tracking.
Problem
Improper template and consent handling leads to rejections, penalties, and poor CX.
Solution
Use PulseGate to author templates, log consent to Chronicle, and auto‑enforce policy windows and quiet hours.
How it works
Upload templates per locale, request approvals, and enable consent capture in pre‑chat. Delivery receipts and quality ratings surface in LiveConnect.
Who is this for
Support Ops
Compliance
Expected outcomes
- Higher template approval & delivery rates
- Audit‑ready consent records
Key metrics
Template approval rate
Baseline
75 %
Target
95 %
Messages blocked for policy
Baseline
15 count/mo
Target
0 count/mo
Gallery
Downloads & templates
Case studies
Logistics brand scales proactive messaging
Approved templates and consent logs improved deliverability.
Logistics Mid-market MEA
Security impact
- Opt‑in/out events; template metadata · PII: contact identifiers if collected
Compliance
- GDPR (consent & purpose limitation)
Availability & next steps
Business
Enterprise