Overview
Centralize disputes, gather artifacts, and file responses on time.
Problem
Dispute evidence is scattered across systems; deadlines are missed and recovery rates are low.
Solution
PayStream compiles invoice PDFs, comms transcripts, and delivery proof into evidence kits and tracks due dates with ActionDesk tasks.
How it works
Use the Disputes queue to assign owners, attach artifacts from SecureStore/Chronicle, and submit via integrated PSPs where supported.
Who is this for
Risk Ops
Support L2
Finance
Expected outcomes
- Higher win rate and fewer missed deadlines
- Consistent, auditable evidence packages
Key metrics
Dispute win rate
21 %
40 %
Missed deadlines
6 count/qtr
0 count/qtr
Gallery
Downloads & templates
Case studies
Grocery D2C improves outcomes
Standardized kits lifted win rate to 42%.
CPG Mid‑market UK
Security impact
- Dispute metadata, invoices, comms transcripts · PII: yes (customer contact)
Compliance
- Evidence retention policies (7 years)
Availability & next steps
Business
Enterprise